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外贸邮件中那些地道还高大上的客套话

时间:2018.06.20信息来源:外贸新顾问

外贸邮件中,为了表示对客户的尊重,我们在邮件中会使用一些敬语(客套话),可是你不一定知道下面这些地道又高大上的表达:

开头部分

这些句型为了说明写信的原因和目的。

直接表达目的

  • I would appreciate your     approval to attend our class. Here are the details: 我很高兴你同意参加我们的课程,以下是详细情况:

  • I would like to inquire about the     products listed on your website. 我想询问关于你方网站上所陈列的产品的信息。

  • We wish to remind you that the     deadline is approaching. 我想提醒您的是,限定日期正在迫近。

  • I am writing this letter to request the     cancellation of the room booked by Mr. Liu yesterday.我写此信是为了取消刘先生昨天所订的房间。

  • I am writing this letter to complain in the strongest terms about the terrible service I have     received from your company. 我写此信,以最严厉的措辞,抗议你公司为我提供的糟糕服务。

引述以前的事

  • We are writing you with reference to your interest in the event mentioned previously. 鉴于你对之前提到的活动的兴趣,我们特发此函。

With reference to 可提前至句首以强调

  • With reference to your letter     of last week, we think it necessary to continue our cooperation. 根据贵方上周信函之精神,我方认为有必要继续我们之间的合作。

处理投诉意见

  • Thank you for writing to us about your     experience in our shop last week. 谢谢你告诉我们你在我们店里的经历。

主体部分

要求提供信息

  • Please advise us as soon as possible     when the production started. 在生产开始后,请立刻让我知道。

  • Could you please supply us with information about the latest advancement. 你能不能告诉我关于进展的最新信息。

表达不满

  • We have been informed (by sb) that you     delayed delivering our order. 有人告诉我你推迟了我方订单。

  • We regret to inform you that you     have lost our trust. 很不幸的告诉你,你失去了我方的信任。

  • We will be left with no alternative but...unless ..., 除非你。。。我方除了。。。别无选择。

  • We were dissatisfied to find that our compliant is not your primary concern. 我们很不满意的发现,我方的投诉不是你们的首要关注。

  • We shall have to terminate the cooperation/contract. 我们应该停止合作/合同。

  • On examination we have found you     are cooperating with our competitors. 经过检查我们发现你们在和我们的竞争对手合作。

催促对方

  • Please note that the closing date/deadline for the order is 28 Jan, so will you please complete     the attached forms and return them as soon as possible. 请注意本订单的截止日期是1月28日,所以你能不能把附件里的表格填好,并且尽快发回给我。

  • Please give this matter your immediate attention. 请立即关注此事。

  • Our circumstances do not allow us to go on waiting any longer. 我方所面临的形势决定了我们无法继续等待。

表达合作意愿

  • Payment can be made on any basis acceptable to you. 我们可以以任何贵方能接受的付款方式付款。

  • We must insist on the     principle of customers first. 我们必须坚持客户第一的原则。

  • Any information you supply will be treated confidentially. 所有你提供的信息都会保密。

  • We greatly appreciated your patience in this matter. 你们的耐心让我方十分欣赏。

表达歉意

  • Please accept our apologies for the inconvenience caused. 由于造成了诸多不便,请接收我方的歉意。

结尾

重申建议或要求

  • We would be grateful if you could forward any further information about the development of the     project. 如果你方能向我方发送工程的最新进展,我方将十分感谢。

  • We will be pleased to supply any further information you     require. 我方将十分乐意提供贵方所需要的任何进一步信息。

  • Could you please let us know in your earliest convenience     whether the above terms and conditions are acceptable for you? 请在您方便的时候尽早告诉我方以上条款和条件贵方是否接受?

  • In the meantime, we suggest that you     considering giving us the sole agent status. 同时,我们建议你考虑让我方做你们的独家代理。

催促

  • As our demand/request/issue is very urgent, a quick answer     would be appreciated. 我们的要求/问题/事情紧急,请尽快回复。

  • A reply by telephone would be appreciated. 事情紧急,希望您能电话回复。

表达良好祝愿

  • Thank you in advance. 我先谢为敬。

  • We hope to meet your requirements. 我们希望能达到您的要求。

  • We look forward to the opportunity of being at your service. 我们期望为您服务。

  • We hope that the matter will be settled to our mutual     satisfaction. 我们希望事情在你我双方都满意的前提下解决。

  • We look forward to doing business to our mutual advantage. 我们期望基于双方优势的合作。

  • We trust/hope you will find this condition acceptable. 我们相信你方能接受这些条件。

附件及其他

  • If there is any other information you need, please do not     hesitate to contact us via email.如果需要其它信息,可以通过电邮联系我。

  • Please find attached….请参看附件

  • We are sending the report herewith for your     reference. 随函附上报告供你参考。

   
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