作为外贸业务员,到国外参展,拜访国外客户,这都是经常有的旅行。那么我们到国外入住酒店,如何和酒店服务员交流呢?
下面是到国外参展或拜访客户入住酒店和酒店服务员对话模板集锦
功夫外贸公众号 GFWAIMAO 手机上学习外贸和外贸英语口语
入住酒店以及行程安排对话模板一:
A: Here's the schedule we've prepared.
这是我们准备的日程表。
B: Oh, thank you.
哦,谢谢。
A: Do you mind if we talk about your schedule tomorrow?
我们明天再来商谈日程表吧?
B:That will be best, I'd like to have a good rest first.
那好吧,我想好好休息一下。
A: And this is the schedule for Mrs.Hua. Eileen from our department will take care of her.
这是为华太太准备的日程表,我们部门的艾琳将负责照顾她.
B:OK.Shall we discuss the schedule in the lobby?
好的,我们在大堂里商议日程表好吗?
A: All right. I'll see you in the lobby tomorrow morning.
好的,明天上午我们在大堂见吧。
功夫外贸公众号 GFWAIMAO 手机上学习外贸和外贸英语口语
入住酒店以及行程安排对话模板二:
A: Good morning. What can I do for you?
早上好,能为你做点什么?
B:Good morning. I made a reservation and I'd like to check in.
早上好,我订了房间,现在想办理入住登记。
A: What is your name, please.
请问您的名字?
B: It's Li Ming.
我叫李明
A: You booked 5 single rooms and 5 double rooms, Am I right?
您共订了5个单间,5个双人间,对吗?
B:Yes, you are right.
是的,没错。
A:Here are 15 forms and please ask your people to fill in with their own signatures.
这是15张登记表,请你们每人填写,并签字。
B:Are all the rooms on the same floor?
所有的房间在同一层楼吗?
A:No, because we feel hard to find so many rooms on the same floor.
没有,因为我们很难把这么多房安排在同一层楼。
B:Is that all right?
这样行了吗?
A: Yes, that's all, thank you, Here are 10 keys, Please leave them at the counter when you go out.
是的,可以了,谢谢。这是十把钥匙,你们出去的时候,请把钥匙交到前台。
B:OK. I really appreciate your help.
好的,非常感谢你的帮助。
A: You're welcome, I hope you enjoy your stay.
不用客气,希望你们住的愉快。
功夫外贸公众号 GFWAIMAO 手机上学习外贸和外贸英语口语
酒店洗衣服务安排对话模板三:
A: Room Service, May I help you?
客服服务部,有什么可以效劳的?
B:This is from Room 204, Do you have any laundry services?
这是204房间,你们有没有洗衣服务?
A:Yes. we do
是的,我们有。
B: Do I have to take the clothes to the laundry?
是否需要我把衣服送到洗衣房?
A:You don't have to, We'll come to collect them
不用,我们会来取的。
B:When can I get them back?
我何时可以取回衣服?
A:If they are collected now, you can get them back this evening.
如果现在送衣服,今天晚上可以取回。
B:Could I get them back in the afternoon at about five? I have an important meeting tonight.
可否下午5点钟左右取衣服?有今晚有重要的会议。
A:I'm afraid that you have to pay 10 Dollar more.
恐怕你要多发10美元。
B: No problem.
没问题。
功夫外贸公众号 GFWAIMAO 手机上学习外贸和外贸英语口语
酒店洗衣服服务安排对话模板四:
A: Room service, What Can do for you?
这是房间服务部,我能为你做些什么?
B:I have some shirts that need laundry. and I'd like my suit pressed.
我有些衬衫要送洗,还有西装要熨烫。
A:There's a laundry form as well as a bag in your room. Please till it out and put it together with the clothes into the bag. and the maid will come and pick it up.
您的房间里有洗衣袋,还有一张洗衣单,请你把填好的单子和衣物放入洗衣袋里,我们的女服务员会来拿。
B: How long will it take to get my clothes back?
要多长时间才能把衣服拿回来?
A:To press the suit only takes three hours, The laundry will be returned to you tomorrow around noon time. Is that all right?
熨衣服只需3小时,洗的衣服却要等到明天中午,可以吗?
B:That's all right, Please send someone to pick it up.
可以,请派人来拿。
A:Right away, sir!
我这就去,先生
功夫外贸公众号 GFWAIMAO 手机上学习外贸和外贸英语口语
酒店洗衣服服务安排对话模板五:
A: What are your rates of laundry service?
洗衣服收费多少钱?
B:There's rate list in your dresser drawer.
您的梳妆台抽屉里有价格表
A:Well, would you please send someone to room 110 to pick up some laundry for me?
哦,请派人来110房间拿我要洗的衣服好吗?
B:Yes, madam, I'll send someone immediately.
好的,女士,我马上派人来。
A:I'd like to have this laundry done.
我要这件衣服洗一下。
B:Could you fill out the laundry form?
麻烦你填一下这张表格。
A:OK. I want to have this sweater washed by hand in cold water, It might shrink otherwise,
好的,这件毛衣要冷水手洗,否则会缩水的。
B:By hand in could water, I see.
用冷水手洗,我知道了。
A:I'd like this garment dry-cleaned, please.
请把这件干洗一下。
B:OK,anything else?
好的,还有别的吗?
A:Do you have a mending service for clothes?
你们有缝补衣服的服务吗?
B:Pardon me.
对不起,你再说一遍。
A:Amending service, I'd like the dress mended,
我是说缝补服务,我想把这条裙子补一下。
B:I see, Yes, we can mend them
我明白了,是的,我们可以缝补。
A:When will they be ready?
什么时候可以完成?
B: We will deliver them tomorrow evening around 6:00 p.m
我们明天晚上6点钟左右会送过来。
功夫外贸公众号 GFWAIMAO 手机上学习外贸和外贸英语口语
酒店洗衣服服务安排对话模板六:
A: Good morning! Do you have any laundry?
早上好,有要洗的衣服吗?
B:Yes, I want to have my shirt washed and my overcoat dry-cleaned, When can I have my laundry back?
有,我想洗一下衬衫,干洗一下外衣,什么时候可以取回衣服?
A: Usually it takes about two days to have laundry done, But you can have express or same-day sercie.
洗衣服通常两天,不过,你可以要快洗服务或者当日服务。
B:What is the difference in price?
价格有什么不同?
A:We charge 50% more for express, but it only take 5 hours.
快洗服务要多收50%的费用,不过只需要5小时。
B:And for same-day, will I get the shirt and overcoat back this evening?
当天服务,我可以当晚就取回衬衫和外衣吗?
A:Yes, sir, All deliveries will be made before, 6 o'clock.
是的,先生,所有的衣服都在6点以前送到。
B:I'll have same-day service then.
那我就要当天服务吧。
A:By the way, a button came off your shirt. Would you like us to sew a new one for you?
顺便说一下,你的衬衫一个纽扣掉了,我们给你缝上一个新的好吗?
B:Yes, Thank you very much.
好的,非常感谢!